Privacy Policy

Effective Date: 19 July 2025
StormCash Ventures Pty Ltd (K9Klub Doggy Daycare) | Caringbah, NSW, Australia

1. Overview

K9Klub Doggy Daycare (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This policy explains how we collect, use, store, and protect your personal information when you interact with us — online, via social media, or in person.

2. What Personal Information We Collect

We may collect the following information:

  • Your name

  • Email address

  • Phone number

  • Suburb or location

  • Your dog’s name, breed, age and other details

  • Any other information you choose to provide via forms, messages, or conversations

We may also collect non-identifiable information such as browser type or website usage data through cookies or Meta/Facebook advertising tools.

3. How We Collect Information

We collect personal information directly from you when:

  • You message us via Instagram, Facebook or our website

  • You complete an enquiry or contact form

  • You speak with us via phone, email or in person

  • You interact with our online ads or social media pages

4. Why We Collect It

We collect your personal information to:

  • Respond to your enquiry

  • Arrange meet-and-greets, trial days and bookings

  • Provide information about our doggy daycare services

  • Send relevant updates or promotions (only if you opt in)

  • Improve our customer service and marketing

We do not sell or share your personal information with third parties for unrelated marketing purposes.

5. Sharing of Information

We may share your information with trusted service providers or platforms we use for business operations, such as:

  • Meta (Facebook & Instagram)

  • Google tools (Analytics, Ads)

  • Our website host or CRM tools

We ensure these providers have appropriate privacy protections in place.

6. Cookies and Third-Party Tracking

Our website and ads may use cookies and Meta tracking pixels to understand how visitors engage with our content. This helps us improve our advertising and website experience.

You can disable cookies in your browser at any time.

7. Security of Your Data

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access or disclosure.

If we no longer need your information, we will take reasonable steps to destroy or de-identify it.

8. Access and Correction

You can request access to the personal information we hold about you or ask for it to be corrected. Please contact us using the details below.

9. Contact Us

If you have any questions, concerns, or complaints about how we handle your information, please contact us:

StormCash Ventures Pty Ltd (K9Klub Doggy Daycare)
46 Meta Street, NSW 2230
📧 caringbah@K9Klub.com.au
📞 (02) 8544 3127

10. Changes to This Policy

We may update this privacy policy from time to time. The most current version will always be available on our website.